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CREDIT CARD POLICY Back to Top
We accept American Express, Visa, Master Card, and Discover credit cards. We also accept payment in the form of a money order, cashiers or certified check. We will ship to any address you specify however, CREDIT CARD ORDERS MUST BE ACCOMPANIED BY THE 'BILL TO' ADDRESS OF THE CREDIT CARD. Sports 'n More utilizes the Address Verification System to protect our customers. If the credit card number does not match the name and address where the bill is mailed we reserve the right to refuse the order. Normally we do not charge your card until your order is shipped. We verify your card and this process reduces your credit limit, for up to 10 days, by the amount of your order.
INVENTORY/SHIPPING POLICY Back to Top
Though we try to keep our most popular
items in stock, Sports 'n More has limited inventory to help cut overhead and
save our customers money. From our offices in Scottsville, Virginia UPS Ground service takes approximately
2 - 3 days for locations on the East Coast, 3 - 4 Days for the Midwest, and
5 - 7 days to Texas and states west of the Rockies. 2nd Day Air means shipment
will arrive two days after date the order is processed (i.e. item is shipped
on Tuesday - will arrive on Thursday). UPS does not count weekend days as
part of delivery time (a 2nd Day shipment made on a Friday would not arrive
until Tuesday).
Most items not in stock can be obtained by us within 5 - 7 days (that means
10 - 14 days delivery to you).
If you order an item for priority shipping and that item is not in stock, we
will email you immediately of the situation. It is important that you make sure
you enter your email address correctly.
If we have the item in inventory it will be shipped within 24
hours of receipt of your order (weekend orders will be processed and
shipped on Monday)
PRICE MATCHING POLICY Back to Top
No - We Do Not Match Prices!
Sports 'n More is pleased to offer our customers, what we consider to be,
the widest selection of top quality sports equipment on the web. We purchase
direct from most of our vendors and have been provided some of the best dealer
pricing available. However, we are in the business to make money and have
priced all of our items at levels we feel are very competitive and fair to
our customers and will permit Sports 'n More to remain fiscally sound so we
can continue to serve you for years to come.
Price is not always the end all. Sports 'n More works hard to provide you
what you want, when you want. Our customer service is next to none and any
few dollars you may pay over the cheapest price you can find will be well
worth it in terms of service.
RIGHT FOR REFUSAL OF SERVICE Back to Top
Sports 'n More retains the right to
refuse the fulfillment of any order we feel is not valid. We take many precautions
to prevent the illegal use of credit cards and will not ship to parties that
we think are involved in fradulent use of currency or credit cards.
Sports 'n More also retains the right to adjust shipping & handling cost
accordingly if the order is outside of our normal weight/dimension standards.
Any adjustment would have to be approved by the customer.
ABOUT US Back to Top
Sports 'n More welcomes you to our online store. Established in January
of 1998, we have focused our attention on providing a 'one-stop' web site
where you can find equipment and wear for all your sport needs.
At Sports 'n More, we will carry the same models of equipment throughout
the year until the manufacturer discontinues or changes that item. We cannot
guarantee the immediate availability of everything for many times the manufacturers
cannot keep up with demand especially during the season for that sport.
However, we will do all possible to provide a suitable replacement for your
order or, if you desire, keep your order active for shipment of the item
when it is available.
The primary goal of Sports 'n More is to provide a wide selection of quality
sports equipment and wear at competitive prices. This is done in an environment
(the web site) that permits 24 hour shopping, eliminates pesky sales people,
and offers secure online ordering. We strive to offer the best in service
& satisfaction and present our 100% satisfaction guarantee.
Thank you for visiting Sports 'n More. We wish you a pleasant shopping
experience.
INTERNATIONAL & DOMESTIC ORDER POLICY Back to Top
Sports 'n More welcomes orders for
shipment to addresses in the United States, Canada, possessions and territories
of the U.S. and APO and FPO addresses. Domestic US customers can normally expect
their merchandise 7 - 10 days from date of order.
Orders for shipment outside the Domestic US may be subject to additional handling
charges, higher shipping rates, and applicable customs, duties and taxes, all
of which are the responsibility of the customer.
Sports 'n More only accepts credit cards issued by a U.S. bank. International
customers can mail to us money orders, cashier checks, or certified checks
made out in U.S. funds. Merchandise will not be shipped until payment is received.
For information on international shipping, please refer to our shipping policy.
PRICING POLICY Back to Top
Sports 'n More reserves the right to make adjustments on all prices and products due to errors, changing market conditions, product discontinuation or typographical errors in advertisments. Sports 'n More is not responsible for manufacturer price changes, which may occur at any time without notice.
RETURN POLICY Back to Top
Before returning any product, you
must obtain a Return Authorization Number (RAN). NO returns, of any type,
will be accepted without an RAN. Please have the following information on
hand when calling for a RAN: customer name, invoice number, item description
and nature of the problem. All returns must be made within 30 days of receipt
of the product. Credit cards will not be credited until Sports 'n More is
in possesion of the item. Customer will be refunded for only the cost of the
item. All shipping and handling fees are the responsibility of the customer.
To return an item (in new or like-new condition within 30 days), just
complete the return information form enclosed with your order. Return it
with the merchandise pre-paid (UPS, Federal Express or insured U.S. Parcel
Post) to: 320 Valley Street, Scottsville, VA 24590. We will make the necessary
adjustments.
PAYMENT POLICY Back to Top
To make shopping easier for our
customers, Sports 'n More accepts payment in the form of Credit Cards, Pay
by Check, PayPal and Money Orders.
We accept American Express, Visa, Master Card, and Discover credit cards.
We also accept payment in the form of a money order, cashiers or certified
check. CREDIT CARD ORDERS MUST BE ACCOMPANIED BY THE 'BILL TO' ADDRESS OF
THE CREDIT CARD. Sports 'n More utilizes the Address Verification System
to protect our customers. If the credit card number does not match the name
and address where the bill is mailed we reserve the right to refuse the
order. Your credit card will not be charged until the item ordered is shipped.
However, we do verify your card and this process reduces your credit limit,
for up to 10 days, by the amount of your order. Checks or money orders received
will not be deposited until your merchandise is shipped.
SHIPPING POLICY Back to Top
Shipments within the continental
U.S. and Canada are made by United Parcel Service's Ground Service.
2nd Day and Next Day Service are only applicable to addresses within the continental
U.S..
Priority Mail may take as long as 7 -10 days for delivery, and there is no
tracking available
International shipping will be done by UPS Wordwide Express. Our rates
with UPS afford reasonable international shipping and permits us to track
the package to your door. International orders normally are received by
you 3 - 5 days from date of shipment.
PRIVACY/SECURTIY POLICY Back to Top
At Sports 'n More we respect your
privacy and therefore do not release your private information to other parties.
We will not sell or provide to anyone your email address, physical address,
or telephone number for use in solicitation.
To guard against credit card fraud, we offer secure online ordering using
encryption technology. The connection between your browser and our shopping
cart server is encrypted with industry standard Secure Sockets Layer (SSL)
technology, which scrambles ordering information so that only your browser
and our servers can decipher it. To use this option you must have a browser
that supports SSL (e.g. Microsoft Internet Explorer or Netscape Communicator).
PRODUCT AVAILABILITY POLICY Back to Top
Sports 'n More will attempt to represent only products that are available from manufacturers. Due to back orders from manufacturers/distributors, delayed shipments, discontinued lines, and acts of God we cannot accept responsibility for the unavailability of items promoted on our web site.
WARRANTIES Back to Top
Sports 'n More does not provide warranties on any of the items we sell. All products are backed by the manufacturer. If you find your item to be defective please refer to the warranty that accompanied your item. If you need an address or telephone number for the manufacturer, please contact us.
LEGAL DISCLAIMER Back to Top
Seller hereby expressly disclaims all warranties either expressed or implied warranty of merchantability or fitness for a particular purpose. This disclaimer by the seller in no way affects the terms of the manufcturer's warranty if any. Title to goods herein being purchased is retained by the seller until goods are paid for by the purchaser and at that time title passes to purchaser. Manufacturers' warranties for exported goods may vary or even be null and void.